Here at Positive Branding we want to make your experience of using our website and buying from us as painless as possible.
Below is a diagram that displays an overview of the process we follow when providing services. We have also have a “New To Workwear” section for new users and an “Experienced Buyer” section for those of you that have used us or another workwear company in the past.
In the “New To Workwear” section you will also find further information that help you find answers to the most common questions, but please remember, if you don’t find the answer, simply call us on 020 8912 1515 or use the “Call Me Back” form on the right and a representative will be able to help.
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We will try and make buying customised embroidered or printed workwear as painless as possible (you might even enjoy it).
Here are the key elements to purchasing customised workwear for your staff.
Garment selection – The most important aspect of purchasing workwear for your staff is to make sure that the clothes you buy are suitable for the purpose. They must be hard-wearing, comfortable, safe to work-in (and meet any health & safety regulations) and promote the image you want for your company.
Design and logo – Most companies have some form of design or logo they use on their headed notepaper. We can take that design and create an image suitable to be applied onto your garments. If you simply have a text style we can replicate that for you.
Decoration method – The three main decoration methods are embroidery, screen printing and transfer printing. We will discuss which method is most suitable for your garments. This will depend on the design and size of your logo, the garments and their intended use. Our experience will ensure you get the best from your garments.
Payment – All non-account customers are required to pay by pro-forma invoice prior to Positive Branding starting the job.
Delivery – We will endeavour to deliver your workwear within 7-10 days from receipt of payment. We use local, national and international delivery companies and can man-pack and distribute to any number of locations worldwide.
Next step – Please contact us to discuss your requirements in detail or click here for ordering info and an example of our order form and payment methods. You can click here to print an order form.
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As you’ve done this sort of thing before you know we need a certain amount of information to give you an accurate quotation.
Garment selection – Are the garments you currently use suitable and are you happy with their durability? Do you want to add a new type of garment to the clothing you currently provide to your staff?
Design and logo – You have a logo or design. What format do you have it in? Please email a it to us so we can look at it and determine its suitability.
Decoration method – As you know, the three main decoration methods are embroidery, screen printing and transfer printing. Is your current method still suitable? Do you want to discuss with us the other options? Our experience will ensure you get the best from your garments.
Payment – All non-account customers are required to pay by pro-forma invoice prior to Positive Branding starting.
Delivery – We will endeavour to deliver your workwear within 7 days from receipt of payment. We use local, national and international delivery companies and can man-pack and distribute to any number of locations worldwide.
Next step – Please contact us to discuss giving you a firm quote or use our Call Me Back service and we’ll call you!
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We can work with any of the following formats:
JPG, BMP, GIF, PDF, TIFF, EPS, AI, Word document
The higher the quality of artwork you provide the better we can produce your design.
Please don’t get hung up on which format will be best, simply send us through what you have and we’ll contact you if we have any questions or issues with the artwork you provide. We’re here to help!
You can send us your artwork by:
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Set-up charges are paid only once, no matter how many times you re-order.
These depend on the number of boxes in the delivery – this will be calculated at the time of the quote.
We can offer a next day, pre-noon or pre 10.30am for rush jobs.
Here we try and answer your questions. We also have a glossary to explain the terminology.
We explain the jargon used in our industry and hopefully make the ordering process easy for you. We understand this is not your industry and you may not be familiar with what’s needed to buy branded workwear.
Minimum Order Quantity
12 garments is the minimum number of items you can order from us as your first order. This can be split over any number of styles. After your first order the minimum re-order quantity is 10 items – all to have the same decoration.
What is Digitising?
This is the process of taking a design and creating a computerised pattern which will be read by an embroidery machine. This digitised pattern is different from a JPEG or GIF or other computer images.
How much does digitising cost?
£25 + VAT. This price is subject to sight of the text/design.
What is Customised Embroidered Workwear?
Clothing that has been decorated with a company’s logo or name or both.
What is Embroidery?
A method of decorating a garment using needles and thread. The decoration can be simple text or an elaborate design or both. Our prices include embroidery up to 6,000 stitches per design. Larger designs will incur and additional cost.
What is Screen Printing?
A method of decorating a garment using inks that are laid onto the garment using a series of screens, one screen for each colour used, plus a base screen for dark coloured garments.
What is Transfer Printing?
A method of decorating a garment using either vinyl or a design printed onto a special sheet which is then transferred onto the garment using a heat-press.
What is Workwear?
Workwear is a term used for garments supplied by a company for its staff to wear during the working day. Usually associated with production staff. It serves to protect the employee whilst ensuring they are presentable when meeting customers or suppliers.
What is Corporatewear?
Corporatewear is a term used for garments supplied by a company for its staff to wear during the working day. Usually associated with smarter garments such as formal shirts and blouses, trousers, ties and skirts. Perfect for staff that are ‘front-office’ or ‘customer facing’. Staff wearing these garments are usually happy as they are supplied with smart looking and functional clothes and don’t have to worry what they’ll wear for work everyday.
What is PPE?
PPE is an abbreviation for Personal Protective Equipment. This is for workers employed in industries that are regulated by safety bodies such as the HSE Health & Safety Executive or are at risk whilst working. Garments have to meet strict criteria and are certified so you know you are supplying/wearing garments that have been determined as sufficiently protective for their use.
If you require additional help or clarification please telephone Jonathan on 020 8912 1515 or use our Call Me Back function on the right of your screen.
Artwork – the design of your logo to be used on the garments.
As worn – this refers to the position of the design on the garment. We say ‘as worn’ so there can be no confusion as to what side of the garment the design will be applied.
Breast – this is the position on the garment that most logos as put.
Camera ready artwork – A term used for artwork that is ready to be transferred to a screen for screen printing.
Corporate Clothing – Company purchased clothing for the staff to wear. Usually decorated with the company name and logo.
Decorate – The industry term for applying a logo or text to a garment.
Digitising – This is the process of taking a design and creating a computerised pattern which will be read by an embroidery machine. It used to be called ‘punching’ then ‘tape’, but as technology has moved on it’s now called digitising. A digitised pattern is different from a JPEG or GIF or a scanned image.
Embroidery – A method of decorating a garment using needles and thread. The decoration can be simple text or an elaborate design or both.
Frame – Used to hold taut the garment that will be embroidered.
GIF – A computerised image of your design.
Hoop – Used to hold taut the garment that will be embroidered.
Image – Your design, either a logo, or design.
JPEG – A computerised image of your design.
Logo – a symbol or design that is used to represent your company.
Left breast as worn – this refers to the position of the design on the garment
Man-pack – The process of packing a complete set of garments for one employee. This package may be delivered directly to the employee at home or via his work place.
Origination – The process of taking your ideas and creating an image suitable for application onto a garment.
PPE – Personal Protective Equipment supplied by the employer to the employee to protect the worker whilst carrying out his duties for the company.
Printing – This is a general term for laying down a permanent ink(s) onto a surface.
Promotion – Any method of making aware your company or product or service to a wider audience.
Promotional item – Any item that is given-away to customers or prospective customers to help promote your product or service.
Punching – An old term to describe the method of creating an embroidery pattern.
Sample – a single item produced before the main batch to check that the specification is correct.
Scan – A computerised image of a design or picture.
Screen – the perforated fabric used to squeeze the ink through onto a garment when screen printing.
Set-up costs – The charges applied for originating your design. We have a page listing our additional charges. These charges cover most designs but may vary depending on the complexity of the design.
Stitch count – The number of embroidery stitches used in a design. Often embroiderers will use the stitch count to determine the cost of the job.
Stitches – Thread sewn into the garment to create a design.
Sublimation – The transference of printed images to a synthetic substrate by the application of heat
Tape – An old term to describe the method of creating an embroidery pattern.
Transfer – The method of applying a design or text onto a garment using heat.
Vinyl – A material cust to shape and then used with a heat transfer machine to apply lettering onto garments.
Workwear – Clothing supplied by the company to protect the workwear and promote the company.
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